Professional Experience
Head of Engineering
Betika.com – Remote (Dubai, UAE / Nairobi, KE)
- Managing a 50+ person engineering organisation across Frontend, Backend, QA and DevOps for one of Africa’s largest iGaming platforms.
- Leading replatforming to support very high-frequency, low-latency workloads with horizontal scalability and clear service boundaries.
- In the first 6 months, built the engineering foundations: Backend → workload templates, standard service conventions, logging/metrics defaults; Frontend → website & mobile-app starter templates, component conventions, shared UI kit; Infrastructure → Terraform coverage to 100% for core services.
- Completed migration of critical systems to the new stack, reducing infra/app costs by approximately 40% while stabilising legacy systems and improving operability.
- Remain hands-on on performance-sensitive, integration-heavy services to set patterns and standards the rest of the team can follow.
- Defined and rolled out engineering processes (career levels, 1:1s, reviews, promotion criteria, delivery KPIs) to make squads accountable and measurable.
- Driving CI/CD, automated testing, release quality gates and observability across all teams to reduce release risk and improve MTTR.
- Partnering with Product/Growth/Operations to sequence high-traffic events so engineering delivery doesn’t degrade customer experience.
Backend Software Engineering Manager
Honest Bank – Bangkok, Thailand
- Managed and scaled a 15-engineer backend team + 3 QA engineers building credit-card services, onboarding, limits, billing and partner integrations for the Indonesian market.
- Supported the business through 100% month-on-month (MoM) growth by tightening release cadence, observability and incident handling.
- Standardised engineering design documents, RFCs and workload checklists and paired them with automation (templates, CI checks) so changes were reviewable and auditable.
- Implemented CI/CD (GitHub Actions / GitOps style) + Terraform across 120+ services, reducing lead time from ~5 days to <1 day and cutting deployment failures by approximately 30%.
- Drove cloud cost optimisation across backend and platform services, reducing monthly spend by approximately 30% while maintaining SLAs.
- Designed and implemented day-1 → day-2 operations (SOPs, incident runbooks, on-call), which reduced incidents by approximately 90% in the first 6 months.
- Built internal tooling (back-office for customer-care / video verification, vendor billing tracking) to unblock Ops quickly.
Head of Engineering
Connected Freight (Shell Ventures) – Singapore
- Headed a cross-functional, remote team of 20 engineers across 4 verticals: Smart TMS, Freight Matching, Shell B2B Retail eCommerce, shared Platform Services.
- Improved on-time delivery from ~68% → 92% in 2 quarters by adding capacity planning, WIP limits, definitions of Ready/Done, and proactive risk mitigation.
- Built reusable platform services (identity, notifications, shipment, pricing) reducing time-to-market from 8 weeks → 3 weeks.
- Consolidated AWS/Azure workloads and introduced cost-optimisation playbooks, achieving approximately 24% savings while maintaining SLAs.
- Ran 1:1s, mentoring and performance cycles across SG, TH, VN, ID, remote.
Engineering / Application Manager (DirectAsia
Insurance – SG & TH)
Staizen – Singapore
- Led 15+ cross-platform engineers across Singapore, Thailand and Vietnam on an Azure-first digital transformation for DirectAsia.
- Delivered API Gateway, ESB and internal proxies in the first 5 months, which became the integration backbone for all subsequent SG/TH initiatives.
- Standardised delivery and documentation (JIRA/Confluence, release calendars, change tickets, architecture notes) so tech and business could track progress in the same way.
- Implemented Terraform + Azure DevOps CI/CD, moving releases from monthly → weekly with audit trails, automated checks and environment promotion.
- Unblocked legacy/monolithic integrations by putting services behind the new API layer, allowing the digital channels to move faster without waiting for full core rewrites.
- Coordinated distributed and vendor teams (SG, TH, VN + offshore), aligning estimates, sprint goals and acceptance criteria with the client Head of IT.
- Introduced frontend/API patterns and shared UI components so multiple teams could deliver consistent customer journeys for SG and TH.
- Worked with QA to shift from manual UAT-only to automated regression packs, improving release confidence and reducing rollbacks.
- Delivered SGD 2M+ in strategic projects while making the platform reusable for future insurance products.
- Advised the client on people/process uplift (1:1s, story readiness, DoD, performance visibility) so new in-house hires could maintain the platform after handover.
Technical Lead / Assistant Vice President –
Titan OTC
Singapore Exchange (SGX) – Singapore
- Led a frontend, QA and UX team for a greenfield commodities/futures trading application, remaining hands-on (Native Web Components, Vanilla JS, Node.js, Webpack, SASS).
- Delivered MVP of the trading frontend in <3 months with a team of 3, setting the delivery pace for the wider Titan OTC programme.
- Introduced frontend and API standards (linting, folder/layout conventions, versioning, API contracts) so multiple squads could contribute without regressions.
- Chaired monthly service/project reviews to show delivery, risks and technical debt to management — this became the template for later programme reviews.
- Built a JIRA-API-based delivery tracker to provide real-time project status to C-level, reducing manual reporting by ~80% and making delays visible early.
- Worked directly with product, trading and ops stakeholders to sequence features, clarify regulatory constraints and keep UI/UX aligned with business goals.
- Mentored junior and mid-level engineers into feature leads by pairing on complex UI modules, testing, and release planning — building the team’s first internal leadership pipeline.
- Developed the frontend POC for SGX’s first blockchain (DVP) project with NASDAQ, proving feasibility and giving the organisation an internal reference.
- Drove adoption of CI/CD and automated testing across the team to make UI releases predictable and auditable.
- Because of the delivery success and visibility of Titan OTC, the team was awarded an additional ~USD 12M project budget for the year to expand the solution footprint and integrations.
Software Engineer – Titan OTC
Singapore Exchange (SGX) – Singapore
- Split a large monolithic frontend into a separate application and delivered it in the first month.
- Worked with backend teams to define APIs and set up cross-browser UI testing using BrowserStack.
Software Engineer
Salecycle – Singapore
- First technical member in JAPAC; delivered and supported strategic customers such as Singapore Airlines, Scoot and hotel booking portals.
- Built high-performance Node.js microservices on AWS (Kinesis, internal tooling) to power the retargeting platform.
- Created Electron apps and Chrome extensions so Sales/Implementation could demo product flows directly.
Senior Web Developer
Gnossem – Singapore
- Rebuilt and re-architected core services and the frontend in about 6 months, improving performance and CX.
- Worked directly with the CEO on product roadmap and investor pitches.
Technical Support Analyst
IBM India – India
- Provided L2/L3 technical support for enterprise customers, ensuring SLAs were met.
- Documented repeat issues into knowledge-base articles to improve time-to-resolution.